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PC Support Contracts

On-going piece of mind for you and your hardware.

Support when you need it...

If you have a problem you can give us a call, send and email or come into our store for as much advice as you need. Many problems can be sorted over the phone but if not, we can connect to you remotely and fix the problem for you. If you do need to bring in your device, you will get priority in the queue.

Labour costs included!

With the Home Premium plan, all labour costs are included for repairs so the only cost to you would be if any parts are required. You get priory repairs too so we'll get you up and running quickly.

Keep your data safe

We'll backup your personal data to our cloud backup service automatically keeping your important files safe in case of hard drive failure or theft. If you need more data that's no problem, you can add more at any time. We'll monitor your backups and let you know if there are any problems.

How much does it cost?

  Home
Basic
Home
Standard
Home
Premium
Business
Telephone or in-store advice
Remote connection support
In-store repair priority
ESET Endpoint Internet Security    
In-store repair labour      
Same day on-site support*      
On-site support included     Discounted 2 hours
Monitored cloud backup Optional Optional 10GB included 10GB included
Devices included 1 1 1 3
Monthly cost $10 $15 $25 $40
  Select Select Select Select

Home products include Taxes, business products exclude Taxes. Minimum 3 month contract term. Payment by DirectDebit only. *Week days during normal working hours.

My computer is broken now, can I still sign up?

Absolutely you can! You can sign up right away, even if you have a problem right now and you can get the benefits right away! Just drop your device in any time and we'll get it sorted, you don't need to book.

What devices are included?

We can deal with most laptop PC's, desktop PC's and tablets however we don't support Apple products.

 

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